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What follows is the text of an actual response I sent to an associate of mine after reviewing a response to questions we had on an RFP. I had asked what kind of format we could expect to see for the regular updates of data to be sent to us.
|Only comment --|
Why do sales and marketing people always think "Excel format" is "very easy to work with"? Its not. Its the least likely to be stable, reliable, and always formatted the same way. It is the data format equivalent of crayons on waxpaper. It almost always has column headers in the same columns as row data, and is almost impossible to reliably machine process.
Grr. I've been dealing with the exact statement since at least 1992.
Anyway -- as with other clients, the lack of a formally defined (standardized, documented) file for data transfers makes the import process subject to potential costly project creep. Please be aware of this.
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