Andrew Pollack's Blog

Technology, Family, Entertainment, Politics, and Random Noise

A few life lessons that first-responders learn quickly

By Andrew Pollack on 05/14/2008 at 09:50 AM EDT

First responders, medical interns, and all such learn a few things that translate well as good advice for everyone. Some require a little more imagination to adapt as regular life rules, while others are going to click right away when you read them.

1. It's not your emergency. Calm Down.
2. Calm and Panic both spread quickly. Which will you be?
3. Don't skip meals. The alarm goes off when you're least ready.
4. Don't hold off going to the bathroom - see rule #3.
5. Slow down. Don't create your own emergency while trying to respond to someone else's.
6. Never eat more in one sitting than your mask will hold.
7. Don't plan a day waiting for what might happen. It won't.
8. Anything can happen to anyone at any time. The question is, what will you do when it does?
9. Try before you pry (referring to forced entries on doors that were unlocked).
10. If everyone goes home safely, it was a good day.


There are  - loading -  comments....

re: A few life lessons that first-responders learn quicklyBy Timothy Briley on 05/14/2008 at 11:31 AM EDT
Nice list. In IT, we really need to pay attention to #5.
re: A few life lessons that first-responders learn quicklyBy Peter Smith on 05/14/2008 at 11:56 AM EDT
Number 2 is very valid, I've seen many times on site that, when it hits the
fan, staying calm and clear has a big impact with customers.

We've all seen user panic - "the system has lost my document", "my attachments
are all missing", "I'm not receiving as much email as I should" etc. The trick
is to drill down to specifics and not get caught up in the hype.

Of course, this is easier for me to do now then when I was a young 1st line
support person :-)
re: A few life lessons that first-responders learn quicklyBy Devin Olson on 05/20/2008 at 10:36 AM EDT
Excellent life lessons for everybody (although #6 is, for most of us,
allegorical).

I'm printing these out an posting them on my office* wall.

BTW, have I told you how much I dig your comments interface? Very nice work my
friend, very nice indeed.

-Devin

*office = brewery


Other Recent Stories...

  1. 03/21/2018Domino Apps on IOS is a Game Changer. Quit holding back.BOOM. This will be as important for the platform as Traveler. If your company has ditched Notes and Domino, I feel sorry for you. For companies that do use Notes/Domino this is a game changer and Apple should be paying attention. Here's why: There are hundreds of little Notes client applications you'd never spend the time and money to build and deploy for your internal user base on IOS that we use Notes for all the time (those of us still using it). Now, those are suddenly ALL available on the iPad. ...... 
  2. 02/15/2018Andrew’s Proposed Gun LawsThese are my current thoughts on gun laws that would radically change the culture and safety of gun ownership in the United States without removing the rights of gun owners or compromising their privacy rights. * Please feel free to link to, or just copy, these ideas. It would be wonderful to see them spread widely and eventually become the basis for something to rally around and become legislation. Update: 3/3/2018 I added #7, increasing the age to purchase. Update: 4/27/2018 Please be aware that I am not ...... 
  3. 05/05/2016Is the growing social-sourced economy the modern back door into socialism?Is the growing social-sourced economy the modern back door into socialism? I read a really insightful post a couple of days ago that suggested the use of social network funding sites like “Go Fund Me” and “Kickstarter” have come about and gained popularity in part because the existing economy in no longer serving its purpose for anyone who isn’t already wealthy. Have the traditional ways to get new ventures funded become closed to all but a few who aren’t already connected to them and so onerous as to make ...... 
  4. 04/20/2016Want to be whitelisted? Here are some sensible rules for web site advertising 
  5. 12/30/2015Fantastic new series on Syfy called “The Expanse” – for people who love traditional science fiction 
  6. 10/20/2015My suggestion is to stay away from PayAnywhere(dot)com  
  7. 08/07/2015Here is one for you VMWARE gurus - particularly if you run ESXi without fancy drive arrays 
  8. 08/06/2015The Killer of Orphans (Orphan Documents) 
  9. 06/02/2015Homeopathic Marketing: Traveler on my Android is now calling itself VERSE. Allow me to translate that for the IBM Notes community... 
  10. 03/17/2015A review of British Airways Premium Economy Service – How to destroy customer goodwill all at once 
Click here for more articles.....


pen icon Comment Entry
Subject
Your Name
Homepage
*Your Email
* Your email address is required, but not displayed.
 
Your thoughts....
 
Remember Me  

Please wait while your document is saved.