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If you could connect VoIP to Lotus Notes, what would you have it do?

By Andrew Pollack on 10/21/2005 at 08:36 PM EDT

I'm playing a LOT these days with VoIP. I've got my own Asterisk PBX, and today's Penumbra meeting included a fairly large virtual attendee base (not giving away any state secrets here). It was successful for many, less so for others due to firewalling issues with SIP. Tomorrow I'll be having anyone willing use IAX which is much more firewall friendly. As I get better with this technology, it occurs to me that its within my grasp to tie this to Lotus Notes or maybe to the back-end Domino server in some way. I'm just not sure what I'd have it do.

VoIP -- and in particular Asterisk (and similar) a really paradigm shifting technologies. Linux was born of Unix, and Unix was born for switching. The natural finesse with which this stuff works is something to behold. I want to tie it to everything. I want to interact with it. I'm just not quite sure yet how.

I should point out that Big Sky Technologies has been so far out ahead of this word its astonishing, really. I don't see myself seriously competing with them in their primary focus of all pervasive messaging. I do think, however, that there is room for some integration that hasn't happened yet if I can just figure out what it is about people's normal way of working that can benefit from the addition of this technology.


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My own thoughts on this are...By Richard Schwartz on 10/22/2005 at 12:02 AM CDT
First integration point that comes to mind is calendar scheduling. Send a
conference call invitation to Alice, Bob, Charles and David. The conference
call is automatically set up, and the details (number or extension, PIN if any,
etc.) are sent to each person. And if there's such a thing as a SIP or IAX
soft phone with a dialer API, each partcipant could join the call at the
appropriate time simply by clicking on a button in the notice on their
calendar.
My own thoughts on this are...By Alan Bell on 10/26/2005 at 07:51 AM CDT
Thats pretty much what the Sametime integration does. That isn't to say that an
Asterisk solution couldn't be better cheaper and simpler.
My own thoughts on this are...By Stephan H. Wissel on 10/23/2005 at 07:22 AM CDT
Rich's idea is brilliant.
I would start more humble:
- Call button, that establishes a call and opens a designated form (optional)
- CallerID: Open caller's profile
- Reminders: Call a number and use Text2Speech to say something

I would love to read more about your experience
:-) stw


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