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READ THIS -- It may save you a big headache with MS Update patch KB925902 !

By Andrew Pollack on 04/04/2007 at 09:36 AM EDT

I'm still super busy, but wanted to post this heads up--

I started having major problems after installing patch KB925902 this morning. It is listed as a critical patch -- and for good reason. Unfortunately, it may have escaped early. I've other reports of issues but none as severe as mine as of yet.

This may be a specific issue with some add-in I'm running, but since this is a new machine (built 1 month ago) and I'm not running too many weird things, I thought I'd warn you.

My advice is wait until you have a few extra minutes, maybe set a checkpoint in MS's rollback thing, do the install, and be prepared if need be to uninstall it.

After installation and being bugged to restart every few minutes, I did the restart and from that point forward every time "explorer" (not IE, the file system explorer and taskbar) would start up, it would crash. The thing is, it didn't actually crash. It just said it crashed, and if you clicked "OK" or "CANCEL" it would shutdown and restart, then crash again.

To resolve the problem, I had to leave the crash warning dialog boxes up on the screen (since the app wasn't actually dead), start the control panel, and remove the patch. To remove the patch, select Add/Remove programs, click "show updates" at the top of the list, then find Microsoft Windows update KB925902. Finally, select and remove that update).

Once I uninstalled KB925902, I opened a command prompt shell and restarted the pc with this command:

shutdown -f -r -t 05

The command will force all windows closed and restart after 5 seconds

Once I did this, no more problems. I've also just told windows update to ignore that patch until I find out what's going on.

** If you want to set a system restore point, click start, programs, accessories, system tools, the select "System Restore" **


There are  - loading -  comments....

Broadband reports also showing problems.By Andrew Pollack on 04/04/2007 at 06:06 PM EDT
http://www.broadbandreports.com/shownews/82781
re: READ THIS -- It may save you a big headache with MS Update patch KB925902 !By Greg Walrath on 04/05/2007 at 01:12 PM EDT
No problems here. I've installed it here and at home, no problems so far.


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