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I've noticed a trend in customer demand over the last few weeks: Interoperability

By Andrew Pollack on 11/14/2008 at 03:42 PM EST

Nearly all the really hard problems I'm hearing about lately come down to interoperability. Most of those are specifically related to authentication problems. Some of the top ones are:

  • Sametime, ST Advanced, Quickr, Domino, and Websphere SSO
  • Microsoft IIS with Domino
  • x.509 Certificate Authentication
  • LDAP with damn near everything

Tool vendors and ISV's -- pay attention. This is a serious customer pain point.

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re: I've noticed a trend in customer demand over the last few weeks: InteroperabilityBy Ben Langhinrichs on 11/14/2008 at 05:10 PM EST
I have been preaching about "coexistence", and its importance to customers, for
a few years now, and it feels like each year the drumbeat gets louder.
Interoperability is part of that same message - make things work seamlessly
together, don't leave it to us to try and figure out. I would agree 100% that
ISVs ignore this at their peril, or embrace it for their profit. Thanks for
making a point of it!

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