|Professional Services||Second Signal||Presentations||Andrew's Blog||Support|
When an application becomes truly successful and people start relying on it for things they consider important, is there a point at which the application starts to belong to the owners? Facebook's latest change brings the topic to mind, but it can happen to you with internal applications as well. There comes a time when users begin to have a personal stake in the design of a good application.
We'd like all the applications we build to be so well liked that users resist any changes --- but if it's your application, you know where the flaws are. You know about the things people want that you can't do because of an architectural limitation. You know about the things that would make the application friendlier for some, but work against the slim business model you've carved out to make the app actually pay for itself.
Do you have apps that you really want to change, but can't because users like them the way they are? I'm curious, and would love to hear about them.
Please wait while your document is saved.