Andrew Pollack's Blog

Technology, Family, Entertainment, Politics, and Random Noise

IBM, this is the worst way to handle browser compatibility issues.

By Andrew Pollack on 04/21/2012 at 11:09 AM EDT

What you succeed in doing with this method of handling browser compatibility is take something that MAY NOT work, and turn it into something that DEFINITELY DOESN'T work. I know for a fact that this browser works just FINE with the template, because if I change the browser's identifier to claim it is a different version the template works. More important, you've removed the decision from me. This is the kind of arrogant, unthinking, over-controlling, poor user interface design that has users hating the product line and has help cost you the market.

The appropriate way to handle an unknown browser type is simply to put a highlight bar at the top or bottom of the page -- floating so it stays there if you like -- that says "WARNING: Your browser may not be compatible with the content on this page. For a list of supported browsers, please click here." Then, let the user go about his or her business and get their work done.



There are  - loading -  comments....

re: IBM, this is the worst way to handle browser compatibility issues.By Steve Smillie on 04/21/2012 at 01:25 PM EDT
The methods used are strange.
Are you using Chrome? If so there is an notes.ini setting to prevent the
warning, it works fine but is not certified.
re: IBM, this is the worst way to handle browser compatibility issues.By Dan Frederiksen on 04/22/2012 at 06:49 AM EDT
iNotes_WA_ChromeBrowserBlock=0
re: IBM, this is the worst way to handle browser compatibility issues.By Dan Soares on 04/23/2012 at 10:19 AM EDT
Andrew:

What version are you on? I'm on 8.5.3 and I don't see this warning when using
Chrome.

Dan
re: IBM, this is the worst way to handle browser compatibility issues.By Andrew Pollack on 04/23/2012 at 01:05 PM EDT
I did not say I was using Chrome. That was a suggestion from Steve in a
comment. The reason I didn't post the browser I was using is that it doesn't
matter to my point.

I don't care if the browser is "Job Bob's First Browser" and only three people
on the planet use it. You don't have to SUPPORT it, but you don't just ASSUME
it will not work and refuse to put the content out there.


Other Recent Stories...

  1. 03/21/2018Domino Apps on IOS is a Game Changer. Quit holding back.BOOM. This will be as important for the platform as Traveler. If your company has ditched Notes and Domino, I feel sorry for you. For companies that do use Notes/Domino this is a game changer and Apple should be paying attention. Here's why: There are hundreds of little Notes client applications you'd never spend the time and money to build and deploy for your internal user base on IOS that we use Notes for all the time (those of us still using it). Now, those are suddenly ALL available on the iPad. ...... 
  2. 02/15/2018Andrew’s Proposed Gun LawsThese are my current thoughts on gun laws that would radically change the culture and safety of gun ownership in the United States without removing the rights of gun owners or compromising their privacy rights. * Please feel free to link to, or just copy, these ideas. It would be wonderful to see them spread widely and eventually become the basis for something to rally around and become legislation. Update: 3/3/2018 I added #7, increasing the age to purchase. Update: 4/27/2018 Please be aware that I am not ...... 
  3. 05/05/2016Is the growing social-sourced economy the modern back door into socialism?Is the growing social-sourced economy the modern back door into socialism? I read a really insightful post a couple of days ago that suggested the use of social network funding sites like “Go Fund Me” and “Kickstarter” have come about and gained popularity in part because the existing economy in no longer serving its purpose for anyone who isn’t already wealthy. Have the traditional ways to get new ventures funded become closed to all but a few who aren’t already connected to them and so onerous as to make ...... 
  4. 04/20/2016Want to be whitelisted? Here are some sensible rules for web site advertising 
  5. 12/30/2015Fantastic new series on Syfy called “The Expanse” – for people who love traditional science fiction 
  6. 10/20/2015My suggestion is to stay away from PayAnywhere(dot)com  
  7. 08/07/2015Here is one for you VMWARE gurus - particularly if you run ESXi without fancy drive arrays 
  8. 08/06/2015The Killer of Orphans (Orphan Documents) 
  9. 06/02/2015Homeopathic Marketing: Traveler on my Android is now calling itself VERSE. Allow me to translate that for the IBM Notes community... 
  10. 03/17/2015A review of British Airways Premium Economy Service – How to destroy customer goodwill all at once 
Click here for more articles.....


pen icon Comment Entry
Subject
Your Name
Homepage
*Your Email
* Your email address is required, but not displayed.
 
Your thoughts....
 
Remember Me  

Please wait while your document is saved.