Andrew Pollack's Blog

Technology, Family, Entertainment, Politics, and Random Noise

IBM, this is the worst way to handle browser compatibility issues.

By Andrew Pollack on 04/21/2012 at 11:09 AM EDT

What you succeed in doing with this method of handling browser compatibility is take something that MAY NOT work, and turn it into something that DEFINITELY DOESN'T work. I know for a fact that this browser works just FINE with the template, because if I change the browser's identifier to claim it is a different version the template works. More important, you've removed the decision from me. This is the kind of arrogant, unthinking, over-controlling, poor user interface design that has users hating the product line and has help cost you the market.

The appropriate way to handle an unknown browser type is simply to put a highlight bar at the top or bottom of the page -- floating so it stays there if you like -- that says "WARNING: Your browser may not be compatible with the content on this page. For a list of supported browsers, please click here." Then, let the user go about his or her business and get their work done.



There are  - loading -  comments....

re: IBM, this is the worst way to handle browser compatibility issues.By Steve Smillie on 04/21/2012 at 01:25 PM EDT
The methods used are strange.
Are you using Chrome? If so there is an notes.ini setting to prevent the
warning, it works fine but is not certified.
re: IBM, this is the worst way to handle browser compatibility issues.By Dan Frederiksen on 04/22/2012 at 06:49 AM EDT
iNotes_WA_ChromeBrowserBlock=0
re: IBM, this is the worst way to handle browser compatibility issues.By Dan Soares on 04/23/2012 at 10:19 AM EDT
Andrew:

What version are you on? I'm on 8.5.3 and I don't see this warning when using
Chrome.

Dan
re: IBM, this is the worst way to handle browser compatibility issues.By Andrew Pollack on 04/23/2012 at 01:05 PM EDT
I did not say I was using Chrome. That was a suggestion from Steve in a
comment. The reason I didn't post the browser I was using is that it doesn't
matter to my point.

I don't care if the browser is "Job Bob's First Browser" and only three people
on the planet use it. You don't have to SUPPORT it, but you don't just ASSUME
it will not work and refuse to put the content out there.


Other Recent Stories...

  1. 04/04/2020How many Ventilators for the price of those tanks the Pentagon didn't even want?This goes WAY beyond Trump or Obama. This is decades of poor planning and poor use of funds. Certainly it should have been addressed in the Trump, Obama, Bush, Clinton, Bush, and Reagan administrations -- all of which were well aware of the implications of a pandemic. I want a military prepared to help us, not just hurt other people. As an American I expect that with the ridiculous funding of our military might, we are prepared for damn near everything. Not just killing people and breaking things, but ...... 
  2. 01/28/2020Copyright Troll WarningThere's a copyright troll firm that has automated reverse-image searches and goes around looking for any posted images that they can make a quick copyright claim on. This is not quite a scam because it's technically legal, but it's run very much like a scam. This company works with a few "clients" that have vast repositories of copyrighted images. The trolls do a reverse web search on those images looking for hits. When they find one on a site that looks like someone they can scare, they work it like ...... 
  3. 03/26/2019Undestanding how OAUTH scopes will bring the concept of APPS to your Domino serverWhile a full description of OATH is way beyond what I can do in this quick blog entry, I wanted to talk a bit about how "SCOPES" interact with the already rich authorization model used by Domino. Thanks to the fantastic work by John Curtis and his team, the node.js integration with Domino is going to be getting a rich security model. What we know is that a user's authorizations will be respected through the node.js application to the Domino server -- including reader names, ACLs, Roles, and so on. The way ...... 
  4. 02/05/2019Toro Yard Equipment - Not really a premium brand as far as I am concerned 
  5. 10/08/2018Will you be at the NYC Launch Event for HCL Domino v10 -- Find me! 
  6. 09/04/2018With two big projects on hold, I suddenly find myself very available for new short and long term projects.  
  7. 07/13/2018Who is HCL and why is it a good thing that they are now the ones behind Notes and Domino? 
  8. 03/21/2018Domino Apps on IOS is a Game Changer. Quit holding back. 
  9. 02/15/2018Andrew’s Proposed Gun Laws 
  10. 05/05/2016Is the growing social-sourced economy the modern back door into socialism? 
Click here for more articles.....


pen icon Comment Entry
Subject
Your Name
Homepage
*Your Email
* Your email address is required, but not displayed.
 
Your thoughts....
 
Remember Me  

Please wait while your document is saved.