|Professional Services||Second Signal||Presentations||Andrew's Blog||Support|
Part of the solution with Second Signal is a PC running at the local department. Rather than having departments go out and find their own, I thought it would be a nice idea to have an OEM machine built. I've had good luck with my Dell equipment in the past, and I know that Dell has a great deal of experience putting custom part numbers together like this. Thinking it would be a no brainier, I went to Dell's website and found an OEM page. I filled out the form to request contact and hit submit. It failed. It told me some fields were required. I'd filled in those fields. Apparently, their server can't see what I put there. Ok, I switched browsers from Firefox to IE7 and tried again. Same problem. After some hunting I found a phone number and got to a sales rep. She had no idea what I was talking about and didn't know what OEM meant. I asked her to check her phone directory but she didn't see anything related to "OEM". She offered to give me a business sales number I could call back later when they open.
In the end, I talked her into taking my name and number. I said that if should could find someone who knew what OEM meant, and if that person could call me back, it was possible that we could do business.
Please wait while your document is saved.